Our team at Elevated Insights Assessment is specially trained to work with neurodivergent populations which means we are taking the steps to meet the individualized needs of our clients. We understand that coming in for an evaluation can bring up many questions for families and learning how to prepare your child for testing day can ease all your minds.  Below are some answers to frequently asked questions that we get:

Testing FAQs:

Why am I getting evaluated?

  • It can be beneficial to understand how you learn best. There will be puzzles, brain games, and questions about your interests. The goal is to see how you solve problems, where your strengths are, and what is hard for you. We do this through imagination games, pretend play, and getting to know who you are.
  • By understanding these things about yourself, your parents and teachers can help support you at home and in the classroom. Getting this kind of testing done can also help you understand yourself better, and in turn, allow you to advocate for your needs.

Will I be doing homework or schoolwork?

  • This is not like school. There is no reading, writing, or math. You will not be graded on anything; we just ask that you do your best!

Will there be shots?

  • No! You are not going to that kind of doctor. Our doctors are psychologists and work with a better understanding of your head and your heart! By playing brain games and solving puzzles, they can understand how your brain works, what areas you struggle in, and what areas you excel in.

How long will the testing last?

  • The length of the testing appointment varies from child to child. Typically, it can take about 5 hours, completed in one day with several breaks.  Sometimes, testing needs to be completed over multiple days. You and your family will work with your doctor to determine what will be best.

General FAQs:

Will the appointments be virtual or in-person?

  • The initial intake appointment will be through a virtual video Telehealth platform
  • The direct testing appointment will be done in-person at our office
  • The last appointment, the feedback session will be through a virtual video Telehealth platform

Does my child need to be there for the intake appointment?

  • While we like to leave this up to the families, we do encourage your child to participate in the intake appointment so they can speak about their own experiences. Of course, if making this appointment hinders your child (I.e., pulling them out of school), you are not required to have them attend.

Unless otherwise noted, the only appointment that will be in-person will be the direct testing appointment/s. Please note that the in-person testing appointment is typically scheduled the following week after the intake appointment. The feedback session will be scheduled within 3 weeks after the testing appointment.

Where are you located?

  • Our office is located at the Logan Building off 9th and Logan Street. The address is 899 N Logan St. Suite 307 Denver, CO 80203
  • The building offers FREE two-hour visitor parking available in the center lot. Please be aware that parking is operated/monitored by an external company. Please let our staff/clinicians know the make/model/color of your car at the start of your appointment and we will do our best to get an extension. Parking in the FREE lot is not guaranteed. To avoid any ticketing, make sure to monitor your time and be prepared to move your car. There are several options close to the office, including two-hour street parking, five-hour meters, and pay parking lots.

Do you take insurance?

  • We accept Health First Colorado Medicaid/CO Access. We also accept Kaiser, however, internal referrals only. Otherwise, we are out-of-network providers for all major insurance providers (such as Blue Cross Blue Shield, Aetna, United Healthcare, TriCare, Cigna, Anthem, etc.). Many insurance plans offer out-of-network coverage, and you may be eligible for partial or full reimbursement. We are happy to provide you with an invoice or superbill for you to submit to your insurance provider AFTER the evaluation is complete.
  • Please be sure to contact your insurance provider to determine your benefits and coverage, as we do not directly work with insurance companies.

What does Medicaid cover?

  • EIA is proud to offer services to individuals with medical Medicaid, not all services we offer are covered by Medicaid’s medical side. Please contact our office to determine if the evaluation you need will be covered.

For questions regarding pricing, please refer to the New Clients page of our website. To get an estimated quote, please contact our Office Manager at info@elevatedinsights.org.